Guarantee

It is important to us that you enjoy your Hawaii flowers and we would like to guarantee to you that your order will arrive in good condition.

 

  1. To extend this guarantee to you please follow the guidelines below and as always if you have any question please do not hesitate in contacting us. Please visit our Contact Us page.
  2. We must be notified within 5 days of any problems.
  3. We have the right to delay departure of orders during unfavorable weather conditions at the destination.
  4. During winter months, a $10 additional charge for insulation may be required when necessary. Refusal by the customer to allow this insulation will void our guarantee.
  5. Incorrect address information will incur a $11 address correction fee.
  6. Delays caused by incorrect address information will void our guarantee.
Our flowers are part of the state of Hawaii Department of Agriculture “Seal of Quality”  and we are proud of  the quality of our Hawaii flowers.

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